The Grand Annex Music Hall

Location: 434 W. 6th Street, San Pedro, CA 90731

Box Office Hours: M-F, 9 AM-6 PM, except holidays

Box Office Phone: (310) 833-4813

Ticketing Policy:

• Tickets are required for all attendees, of all ages.
• Tables are sold as a package of four seats. There are no discounts or refunds for parties of fewer than four people.
• Have your tickets ready to scan at the door at the event. All advance ticket sales are issued by email. Your digital receipt will be emailed to you with your tickets attached.

Fees: All tickets are subject to processing and credit card fees. We aim to keep ticket fees as low as possible.

Refund Policy: All Grand Annex ticket sales are final and non-refundable unless the date of the performance changes or is canceled.

Exchange Policy:

• You may exchange your tickets from one show to another show in the same season, pending availability. The exchange fee is $10 ($5 for members).
• If you make an exchange for tickets that are valued higher than the original purchase, you are required to pay the difference in addition to the exchange fee.
• There are no discounts when you make an exchange for tickets that are less than the original purchase.
• Exchanges must be made at least 48 hours in advance.

Reselling Policy:

• Please be aware that tickets sold by resellers may cost more and may not be authentic. Grand Vision can not honor duplicate, counterfeit, or altered tickets.
• If you give your tickets to another party you must notify the box office at least one day in advance of the show so the name on the ticket order can be updated.

Pre-sale: Allows members of Grand Vision Foundation early access to ticket sales. Members can access pre-sale tickets by logging in to the Member Portal, or by calling the Box Office at 310-833-4813.

Advanced Sales: Tickets can be purchased online, by phone or in person. Ticket prices may change due to demand as the event date approaches. Advanced sales close five hours before the event.

Door Sales: Limited tickets are available for purchase at the door unless the event is sold out. Doors open one hour before Annex events unless otherwise noted. All tickets sold at the door have an additional $5 door fee.

Waitlist: When an event is sold out, there will be a waitlist. Call (310) 833-4813 to join the waitlist. If a ticket becomes available you will be called. Placement on the waitlist does not guarantee a ticket.

Independent Organizers: While most events are produced by Grand Vision, some events are produced by independent organizations. Grand Vision Foundation does not sell tickets for events produced by independent organizers. You can find the ticket link, as well as the name and contact info for the event organizer on the event page.

The Grand Annex is committed to making its programs accessible to all people. If you or a member of your party need ADA accommodations, please leave a note in the “comment” section at check out when purchasing tickets or call (310) 833-4813, M-F, 10AM-6PM with your request at least 1 week in advance of the event you wish to attend.

Venue: The Grand Annex entrance is located on street level with a wide front door. All reserved and general admission seating sections are ADA accessible except the VIP Deck area, which requires the use of steps to access. The restrooms are also accessible.

Reserving General Admission ADA Seating: General admission seating will only be reserved for those who need ADA accommodations. To reserve an aisle seat, wheelchair space or companion seat: leave a note in the “comment” section at check out with your request when purchasing tickets and/or call Grand Vision at least one week in advance of the event you will be attending.

ASL Interpretation: For those who need an ASL interpreter, we ask that you please notify us at least two full weeks in advance of the event you will be attending, so we can schedule an interpreter for your event.

Seating Notes: General admission may be seated or standing. Check the seating chart of the show you wish to see or call our box office before purchasing. Front row cabaret and cabaret tables are standard folding-chair height. VIP Deck and Side Cabaret Tables are high tops with barstools.